Privacy Policy
Privacy Policy Iberoviajes SA – Vacation Rentals
Privacy policy vacation rentals Europe: This page explains how Iberoviajes SA (Portobello Travels) collects, uses, and protects your personal data when using our services. We are committed to GDPR compliance and full transparency.
At Iberoviajes SA, operated by Portobello Travels, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.portobellotravels.com or use our vacation rental services in Europe.
1. Company Information
- Business Name: Iberoviajes SA
- Address: C. Campoamor, 19, 33001 Oviedo, Asturias, Spain
- VAT ID: B33327479
- Website: www.portobellotravels.com
- Email: [email protected]
2. What Information We Collect
2.1 Personal Information
When you book a property or contact us, we may collect:
- Full name
- Email address
- Phone number (optional)
- Billing address
- Payment details (processed via secure third-party gateways)
- Travel dates and accommodation preferences
2.2 Technical Information
We may automatically collect the following:
- IP address
- Browser type and device data
- Pages visited and actions taken on our site
- Cookies and similar technologies
3. How We Use Your Data
We use your information to:
- Process and confirm vacation rental bookings
- Communicate via email and live chat
- Provide customer support
- Comply with legal obligations
- Improve our website and services
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Contractual necessity – to complete your booking
- Consent – for newsletters or marketing communication
- Legal obligation – to meet tax or accounting requirements
- Legitimate interest – to improve user experience and prevent fraud
5. How We Share Your Data
We do not sell your data. We may share your information with: This privacy policy for vacation rentals Europe applies to all users of our website.
- Payment processors (e.g., Stripe, PayPal)
- Property managers or hosts (as necessary for your stay)
- IT or customer support providers
- Legal or government authorities if required
6. Cookies and Tracking Technologies
We use cookies to analyze traffic, personalize content, and improve your browsing experience. You can manage or disable cookies through your browser settings. We ensure that our vacation rentals Europe services follow strict data protection standards.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law (e.g., for tax reporting).
8. Your Data Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing or request data portability
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at [email protected].
9. Security Measures
We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. All payments are processed through secure, PCI-compliant systems.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., social media or payment platforms). We are not responsible for their privacy practices. Please review their privacy policies separately.
11. Updates to This Privacy Policy
We may update this policy to reflect legal, operational, or business changes. Any changes will be posted on this page with an updated revision date.
12. Contact Us
For any privacy-related questions or data requests, please contact us:
- Email: [email protected]
- Live Chat: Available at www.portobellotravels.com
13. Cookies Policy
We use cookies to improve user experience, analyze traffic, and personalize content. By using our website, you agree to our use of cookies in accordance with this privacy policy for vacation rentals Europe.
14. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.